"how come no improve? me send 10 mails ovedi!"

some people just don't seem to understand how things work

for example, say you have an issue with the site office,
so, what you need to do is;

talk to site office -> figure out problem
-> offer a solution -> send mail to site office
-> get feedback -> revise plan -> get plan approved
-> send mail to operational personnel
-> discuss and explain to operational personnel
-> revise action plan -> job gets executed
-> evaluate results and offer solutions if needed
-> final job execution -> prepare report -> problem solved

now, this, is NOT the way to think of how things work;

send email to site office
-> they receive mail and do everything
-> kite bleh goyang kaki and makan gaji bute
-> problem solved

true story. trust me. 8-D